Data Protection Policy
Fougaro S.A. and ANTHOS-FOUGARO N.P.O (hereinafter referred to as “Fougaro”) provides educational programmes, seminars, art shows and promotes the arts by all means available. In addition, Fougaro offers entertainment services (such as live music/concerts), workshops and day camps, and promotes non- profit causes and more. Fougaro, in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council (“General Data Protection Regulation” or “GDPR”), uses safe access and storing mechanisms for its IT systems, thus securing the reliability and trustworthiness of stored data.
Every time you use this website, you are bound by the current Personal Data Protection Policy as applicable by Law, so it is advised you always read our Data Protection Policy every time you use our website, as well as making sure you agree with it and any of its amendments.
Α. Categories of data collected and processed by Fougaro through this website, the reason for their collection and their sources.
Personal data collected and processed by us depends upon the service requested and agreed upon with you in each separate case:
- Application forms or forms of interest regarding our programs/services,
- The use by the user of our website and the options available through that,
This policy applies to: a) individuals (persons or Companies) who are currently (or prospectively) customers/visitors of shows/seminars/concerts etc at our premises or elsewhere, b) persons who participate in the workshops/day camps, c) persons who are in receipt of our newsletter and any promotional material etc.
This data can be collected in the following ways: By you, as current or prospective members; from sources widely available to the public (i.e.: management authorities/companies); communication channels such as emails, websites, or any other electronic mediums (i.e.: SMS) or through the provision of your name to members of staff or current members of ours etc. In the event where when we do not collect your data from you, we will notify you about the source through which we gained access to your personal information, and you have every right to make clear to us that you do not wish to be contacted by us again in the future.
If you are a prospective or current member of Fougaro, personal data provided by you in order to start or maintain your membership with us may include: Name, Address (home/work), contact details (such as a telephone number, email address etc), identification data (ID card, passport, etc.), Social Security Number, date and place of birth, marital status and occupation. For the fulfillment of any contractual obligations, we might ask for data and documents of a sensitive nature which verify your social/marital status and place you in a sensitive social group, as well as your signature. Whilst signing up to our website of fougaro.gr, as well as during your expression of interest in our facilities and your enrollment in our programs, we use your data for the following purposes:
Name: We collect your name in order to a) enroll you in the Fougaro programs, b) execute the contract for the provision of services you have agreed to, c) for the pricing of our services, d) the promotion of our educational programs/seminars/workshops , e) for your participation in contests we organize, f) for our newsletter records.
Father’s name: For your identification and differentiation from others in case of multiple members having the same name
Postal address: We collect your home or work address for reasons of pricing and for mailing to you of a contact or promotional material.
Email address: We collect your email address in order to: a) contact you regarding any questions or comments, b) send you a newsletter and/or other promotional emails of our company in the event where you are happy for us to do so.
Telephone number: We collect your telephone number in order to contact you by phone in case this is required and for your convenience, and for the best provision of services on our behalf. Along the same lines, we collect your telephone number in order to send you promotional SMS only when you agree for us doing so.
Age: We collect data regarding your age only in case you express the desire to enroll in one of the programs provided by us so as to confirm that you fall within the age limits set by each educational program.
Β. How do we treat your personal data for promotional activites: discounts/contests/scholarships/new services (marketing)
For simply browing through the Fougaro website no personal data is collected.
In certain cases though for your access to services such as: Study programs/Contests/Scholarships/Events/Seminars/library services, your enrollment is mandatory. For registering with us through our website or for your information when visiting our premises regarding the programs offered by us, you fill in the following data:
a. name b. e-mail , c. Telephone number.
All other personal data displayed in field A of the present statement is collected by us only in case of your enrollment in one of the Fougaro programs.
The use by Fougaro of your personal data upon your registration on our website and during your visit to our premises to be informed of educational programs aims solely at you being updated and supported during the provision of services for which you enroll, the satisfaction of any demands you may have and your being well-informed of new programs/services.
Furthermore, and only if you consent to the above, we will use your contact details to send you promotional sms and newsletters in the future and to contact you by phone. For the same purposes, and following your consent, we may process your personal data so as to inform you about any discounts/contests/scholarships/new services which might be of interest to you. The personal data we process for this purpose are information which you have already provided us with or data which we collect when you use our services upon your enrollment. We study this data so as to form an opinion as to what we think you might need or might be interested in.
You have the right to revoke your consent at any time for the processing of your personal data for marketing purposes, by submitting a relevant request either by email to email@example.com or by mail (confirmed delivery) to FOUGARO ARTCENTER, Asklipiou 98, Nafplio, postcode: 21100, Greece.
C. How long do we keep your personal data on record
As a general rule Fougaro will keep your personal data on record for as long as your consent remains valid and for each relevant purpose (enrollment in a program, promotional activities, etc.).
Regarding prospective customers and those who will express an interest in our programs without enrolling in any of them, we will keep your personal data for as long as you consent and do not express to us the wish to be deleted from our records in order to contact you for promotion and updating through newsletters, sms, telephone contact, about the future programs we offer.
After the above mentioned time periods, Fougaro will permanently destroy effectively the records/documents with your personal data with the appropriate means in every case (i.e.: recycling, document shredding, marking documents as anonymous, etc.).
D. Your rights regarding the processing of your data and their protection
Regarding the personal data we keep and process about you, you have the following rights:
1. You can have access to your personal data. This gives you the chance to receive a copy of your personal data we keep on file and to check that it is processed in a way which is in accordance to the law, following your written request.
2. You can correct/update the personal data we keep of you. This gives you the chance to correct any partial or inaccurate data we keep of you.
3. You can request we delete your personal data (known as the “right to oblivion” ).
4. You can protest against the processing of your personal data (known as the “right to protesting”) when we have a legal right but there is something particular with your situation which makes you wish to protest against its processing for this reason. If you submit a protest, we will no longer process your personal data unless we can prove necessary legal reasons for their processing which override your interests and rights. You also have the right to protest against the cases when we process your personal data for purposes of direct marketing.
5. You can request the transfer your personal data directly to us from other organizations which you will name (the right of transferability of data).
6. You can request the limited processing of your personal data.
7. You have the right to revoke your consent. In the cases when we process your personal data based on your consent, you also have the right to revoke your consent at any time or to alter the level of consent which you have given us without it affecting the legality of the processing for the period before the revoking of your consent.
8. You have the right to be subject to any decision by our Company based on the automated generation of your “profile”.
9. You have the right to file a complaint with the Greek Independent authority which is the Hellenic Data Protection Authority in the case of illegal processing of your data (http://www.dpa.gr/).
All of the above rights can be exercised by you at any time by submitting a relevant request either through email at firstname.lastname@example.org . Additionally, you can mail us by post/courier to FOUGARO ARTCENTER, Asklipiou 98 Nafplio, postcode:21100 Greece.
Ε. Anonymous data and “Cookies”
b. The Fougaro website keeps session cookies which are deleted after the completion of browsing.
d. The Fougaro website can receive help services for the collection and processing of the information mentioned in this part.
e. Occasionally, Fougaro may use Internet tags in its website (known also as action tags, single -pixel GIFs, clear GIFs and 1 to 1 GIFs) combined with the "cookies" and to place these tags through a third party, namely a collaborating advertiser. These tags are placed in network ads brought by users to the site and to different pages of the site. This method is used so as to measure the visitors’ response to our site and the effectiveness of our advertising campaign (including the frequency of accessing every page and the information which the visitors access). The collaborator can collect the anonymous complete information about the visitors to other sites based on the Internet tags and the cookies. Fougaro assures you that, through tags and cookies, we do NOT collect or search for personal recognizable information about the visitors to our site such as names, addresses, email addresses or telephone numbers.
F. Safety and Confidentiality
a. Access to contact details and processing of personal data upon completion of the form/contract of visitors/users is limited to the employees of Fougaro or the service providers who need to know these data for the provision of services to the visitors/users or the completion of their work.
b. in ensuring the safe and confidential nature the personal data collected by Fougaro during the electronic connection with the site, Fougaro uses protected data networks among others programmes, industrial protection systems and further measures for the protection of information through possible leaking, wrong use, unauthorized access, devulsion, distortion and destruction of personal information. Though we cannot guarantee the avoidance of any leaks, wrong use, unauthorized access, devulsion, distortion of the data, we do take all measures available in protecting all sensitive information.
c. Fougaro is bound not to sell, rent or in any way make public your personal data to any third party.
It can transfer your personal data to third parties solely in the following cases:
- If you have clearly consented to your personal data being transferred
- In the case when the transfer of your personal data to third parties who collaborate with Fougaro is deemed necessary for the fulfillment of your requests.
- If the transfer of your personal data is imposed by the Law or a court decision or an attorney general’s mandate and solely by the relevant authorities
d. Fougaro can also, for the purposes of statistical analysis and in order to collect information about how its pages and services are used, keep in an abbreviated form and analyse the data collected so as to improve the functionality of the services and to better shape their content and design.
In order to keep your data safe and protected from random or accidental destruction, loss, distortion, forbidden transfer or access and any other form of illegal processing, Fougaro keeps its systems, policies and procedures updated.
In addition, we train all our employees as to the importance of confidentiality and the maintaining of safe keeping of your personal data.
In case a leakage or breach of data is detected, Fougaro will take all the necessary measures for your being informed and it will also inform the authorities. If you detect any leakage of your data, you are obligated to let us know within 24 hours of the time you detected such an event.
The Company is bound to protect the personal information and data provided by the users and to manage it securely. For this purpose, it has taken the necessary measures of technical safety and processing organization of the users’ personal data, which are regularly updated. Personal data collected is stored in limited access files which are controlled through the use of access codes and the Company uses special technology, special procedures and special electronic and administrative measures to enhance the protection of such data being lost or mal handled; as well as to protect them from unauthorized access, transfer, alteration or destruction.
G. Who is responsible for the processing of your personal data
H. What happens in case you choose not to give us your consent for the collection and processing of your data or in case you revoke it? The compulsory nature of data.
The provision of your personal data mentioned in paragraph A of this statement is first of all compulsory if the personal data are absolutely necessary for the set purpose for the collection of each one of them as this is mentioned in the relevant paragraph (expression of interest in our programs, enrollment, sending promotional SMS and newsletters, participation in contests etc).
In case you do not give your consent for the collection of certain personal data or in case you revoke it, we might not be able to provide some of our services for which the collection of such data is required. For example, if you revoke your consent for the processing of your data regarding the sending of newsletters, we will cease to send such promotional messages without necessarily ceasing the rest of the services provided by us to you as long as we still have your consent for them (i.e.: studying in one of the academic programs).
This update is valid from 25.05.2018 (date of the EU regulation 2016/679 about the protection of personal data). This printed update is also uploaded on the website of Fougaro.gr as well as on our premises.